(FAQ's)

We've Got Your Answers

Are your products organic or natural?

Yes! At Matyn Hair Care, we use organic and naturally derived ingredients wherever possible. Our formulations are free from sulfates, parabens, synthetic fragrances, and harsh chemicals.

Are your products suitable for all hair types?

Absolutely. Our products are formulated to be gentle and effective for all hair types, including curly, straight, wavy, coily, and color-treated hair. For specific needs, check product descriptions for tailored recommendations.

Do you test on animals?

Never. Matyn Hair Care is proudly cruelty-free. We do not test on animals or work with suppliers who do.

Can I use your products if I have a sensitive scalp?

Yes, many of our products are designed with sensitive scalps in mind. We recommend starting with a patch test and checking the ingredient list for any known sensitivities.

Do you offer wholesale or bulk ordering?

Yes, we do! If you're interested in carrying Matyn Hair Care products or placing a bulk order, we’d love to hear from you.

📲 Contact us on WhatsApp: WhatsApp Now.

💌 Email us at: Matyn.hairsolution@gmail.com

📦 MOQ & pricing details are available upon request. Let’s grow together — naturally.

Can I return a product?

We accept returns on unused, unopened products within 14 days of delivery. For hygiene reasons, opened items cannot be returned. Please see our Refund & Return Policy for full details.

How can I contact customer service?

You can reach us anytime at Matyn.hairsolution@gmail.com or through our Contact Us page. We’re happy to help with product questions, order support, or personalized recommendations.